{"id":833,"date":"2025-11-16T22:25:01","date_gmt":"2025-11-16T21:25:01","guid":{"rendered":"https:\/\/carcoo3d.com\/?page_id=833"},"modified":"2026-02-16T20:55:40","modified_gmt":"2026-02-16T19:55:40","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/carcoo3d.com\/en\/privacy-policy\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div class=\"wp-block-uagb-container uagb-block-16823561 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><\/div><\/div>\n\n\n<div class=\"tpgb-empty-space tpgb-block-cb86_833\"><\/div>\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-b67b661b\"><h1 class=\"uagb-heading-text\">Terms and Conditions<\/h1><\/div>\n\n\n<div class=\"tpgb-empty-space tpgb-block-3d86_833\"><\/div>\n\n\n<p class=\"wp-block-paragraph\">Carcoo3D terms and conditions for B2B clients in Europe. Read our policies on custom 3D printed parts, payments, warranties, damage reporting, GDPR compliance and design services.<br><br>By using Carcoo3D products or services, you agree to these Carcoo3D terms and conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">INFO<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website address is: https:\/\/carcoo3d.com.<br><br><strong>Carcoo3D<\/strong><br>Sole Proprietorship \u2013 Valentin Carlier<br>Grasbos 73<br>3294 Molenstede<br>Belgium<br>Email: <a>info@carcoo3d.com<\/a><br>Tel: (+32)469 43 33 33<br>VAT Number: BE1033.791.257<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Applicability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions apply to all offers, quotations, services, deliveries and agreements between <strong>Carcoo3D<\/strong> and its business customers (\u201cClient\u201d).<br>Carcoo3D operates <strong>exclusively B2B<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any terms and conditions of the Client are expressly rejected unless agreed upon in writing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Services and Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Carcoo3D provides, among other things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>3D-printed replacement parts (non-OEM)<\/li>\n\n\n\n<li>Custom 3D design and engineering services<\/li>\n\n\n\n<li>Technical solutions for companies in Belgium and across Europe<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All products are independently designed and manufactured. Carcoo3D supplies <strong>non-OEM aftermarket parts<\/strong>, not affiliated with or endorsed by any manufacturer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Quotations and Pricing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All prices and quotations are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Excluding VAT<\/li>\n\n\n\n<li>Excluding shipping costs<\/li>\n\n\n\n<li>Valid for 14 days unless stated otherwise<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Carcoo3D reserves the right to adjust prices due to material cost fluctuations or incorrect price listings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Orders &amp; Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Payment must be made <strong>within 14 days<\/strong> from the invoice date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payments are accepted <strong>via bank transfer only<\/strong>, unless otherwise agreed in writing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Late payments may result in administrative fees and statutory interest under Belgian law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Delivery<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliveries are available within Belgium and throughout Europe.<\/li>\n\n\n\n<li>Shipping costs are included on the invoice, if not billed separately.<\/li>\n\n\n\n<li>Delivery times are indicative and non-binding.<\/li>\n\n\n\n<li>Delays do not entitle the Client to cancellation or compensation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Transfer of Risk<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Risk of loss or damage transfers to the Client <strong>at the moment of shipment<\/strong>, even if Carcoo3d selects the carrier.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Return Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Carcoo3D operates exclusively B2B and therefore maintains a strict return policy:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7.1 No Returns on Custom Work<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The following items are <strong>not eligible for returns under any circumstances<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom-made 3D-printed parts<\/li>\n\n\n\n<li>Custom CAD designs<\/li>\n\n\n\n<li>Personalized or made-to-order items<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7.2 Damage Upon Delivery<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If an item arrives damaged:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Client must report this <strong>within 48 hours<\/strong> of delivery<\/li>\n\n\n\n<li>Photos of the packaging, product and damage must be provided<\/li>\n\n\n\n<li>Claims submitted after 48 hours will <strong>not<\/strong> be accepted<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Warranty<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Since 3D-printed components are subject to mechanical stress and installation conditions outside of Carcoo3D\u2019s control, the following applies:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>30-day functional warranty<\/strong> against manufacturing defects<\/li>\n\n\n\n<li>Warranty is void if:\n<ul class=\"wp-block-list\">\n<li>the product is improperly installed<\/li>\n\n\n\n<li>the product is used incorrectly or outside intended purpose<\/li>\n\n\n\n<li>the part is used in certified safety systems without prior written approval<\/li>\n\n\n\n<li>the item is modified or processed by third parties<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In case of a valid warranty claim, Carcoo3D may choose to <strong>replace or credit<\/strong> the item.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Liability &amp; Disclaimer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Carcoo3D does <strong>not<\/strong> produce official manufacturer parts. All items are <strong>independently designed aftermarket components<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, Carcoo3D is not liable for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>installation errors by the Client or end user<\/li>\n\n\n\n<li>indirect or consequential damages, including economic loss<\/li>\n\n\n\n<li>damage resulting from improper use or incorrect compatibility<\/li>\n\n\n\n<li>failures caused by using aftermarket parts in certified alarm systems<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Total liability is always limited to the <strong>invoice value<\/strong> of the related order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All CAD files, models, drawings and designs remain the property of Carcoo3D unless otherwise agreed in writing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Copying, reproducing or commercially exploiting these materials is prohibited without explicit permission.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. GDPR &amp; Privacy (B2B)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Carcoo3D processes only the data required for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>fulfilment of orders<\/li>\n\n\n\n<li>invoicing<\/li>\n\n\n\n<li>customer management<\/li>\n\n\n\n<li>communication<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Carcoo3D complies fully with the <strong>EU General Data Protection Regulation (GDPR)<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is never sold or shared except with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>shipping carriers<\/li>\n\n\n\n<li>accounting partners<\/li>\n\n\n\n<li>legal authorities when required<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Clients may request access, correction or deletion of data (where legally allowed) by contacting <strong><a>info@carcoo3d.com<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Governing Law &amp; Jurisdiction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All agreements are governed by <strong>Belgian law<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All disputes fall under the jurisdiction of the courts of the <strong>Leuven district<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using Carcoo3D products or services, you agree to these Carcoo3D terms and conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions about this Privacy Policy or to exercise your rights, please contact:<br><br><strong>Carcoo3D<\/strong><br>Grasbos 73, 3294 Molenstede<br>Email: info@carcoo3d.com<br>Phone: (+32)469 43 33 33<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><div class=\"wpcp-wp-lightbox-host wpcp-advanced-image-lightbox-icon-hover\"><a class=\"wpcp-wp-lightbox-image-link\" href=\"https:\/\/carcoo3d.com\/wp-content\/uploads\/2025\/11\/bussines-card-edited-front-scaled.png\" data-wpcp-wp-lb-image=\"1\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"663\" src=\"https:\/\/carcoo3d.com\/wp-content\/uploads\/2025\/11\/bussines-card-edited-front-1024x663.png\" alt=\"business card\" class=\"wp-image-837\" style=\"width:241px;height:auto\" srcset=\"https:\/\/carcoo3d.com\/wp-content\/uploads\/2025\/11\/bussines-card-edited-front-1024x663.png 1024w, https:\/\/carcoo3d.com\/wp-content\/uploads\/2025\/11\/bussines-card-edited-front-scaled-600x388.png 600w, https:\/\/carcoo3d.com\/wp-content\/uploads\/2025\/11\/bussines-card-edited-front-300x194.png 300w, https:\/\/carcoo3d.com\/wp-content\/uploads\/2025\/11\/bussines-card-edited-front-768x497.png 768w, https:\/\/carcoo3d.com\/wp-content\/uploads\/2025\/11\/bussines-card-edited-front-1536x994.png 1536w, https:\/\/carcoo3d.com\/wp-content\/uploads\/2025\/11\/bussines-card-edited-front-2048x1326.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><a href=\"https:\/\/carcoo3d.com\/wp-content\/uploads\/2025\/11\/bussines-card-edited-front-scaled.png\" data-fancybox=\"wpcp-wp-img-837\" class=\"wpcp-lightbox-trigger wpcp-advanced-image-lightbox-icon wpcp-position-top-right wpcp-advanced-image-lightbox-icon-hover wpcp-global-lightbox-icon wpcp-lightbox-icon--global wpcp-lb-icon-style-default\" data-wpcp-lb-icon-source=\"global\" aria-label=\"Open image in lightbox\" data-thumb-src=\"https:\/\/carcoo3d.com\/wp-content\/uploads\/2025\/11\/bussines-card-edited-front-300x194.png\" data-wpcp-lb-single=\"1\"><span class=\"wpcp-icon-container\"><svg viewbox=\"0 0 20 20\"><path d=\"M17.6585 16.025L14.2437 12.6198C15.1716 11.3338 15.6121 9.7613 15.4871 8.1819C15.362 6.60251 14.6795 5.11847 13.5607 3.99351C12.936 3.36206 12.1916 2.86066 11.3709 2.51845C10.5502 2.17623 9.66952 2 8.77995 2C7.89039 2 7.00969 2.17623 6.18899 2.51845C5.36829 2.86066 4.62395 3.36206 3.99919 3.99351C3.36594 4.61649 2.86312 5.35871 2.51992 6.17708C2.17673 6.99545 2 7.87365 2 8.76068C2 9.64772 2.17673 10.5259 2.51992 11.3443C2.86312 12.1627 3.36594 12.9049 3.99919 13.5279C5.11957 14.6901 6.62279 15.4103 8.23285 15.5562C9.84291 15.7022 11.4517 15.2641 12.7639 14.3224L16.1788 17.7275C16.3849 17.9034 16.6473 18 16.9186 18C17.1899 18 17.4523 17.9034 17.6585 17.7275C18.1138 17.16 18.1138 16.5925 17.6585 16.025ZM5.59278 12.0523C5.16258 11.6298 4.82094 11.1263 4.58774 10.5709C4.35455 10.0156 4.23446 9.41951 4.23446 8.81744C4.23446 8.21536 4.35455 7.6193 4.58774 7.06394C4.82094 6.50859 5.16258 6.00503 5.59278 5.58257C6.01644 5.15359 6.52144 4.81292 7.07838 4.58039C7.63532 4.34786 8.23308 4.22811 8.83687 4.22811C9.44066 4.22811 10.0384 4.34786 10.5954 4.58039C11.1523 4.81292 11.6573 5.15359 12.081 5.58257C12.5112 6.00503 12.8528 6.50859 13.086 7.06394C13.3192 7.6193 13.4393 8.21536 13.4393 8.81744C13.4393 9.41951 13.3192 10.0156 13.086 10.5709C12.8528 11.1263 12.5112 11.6298 12.081 12.0523C11.6573 12.4813 11.1523 12.822 10.5954 13.0545C10.0384 13.287 9.44066 13.4068 8.83687 13.4068C8.23308 13.4068 7.63532 13.287 7.07838 13.0545C6.52144 12.822 6.01644 12.4813 5.59278 12.0523Z\" \/><\/svg><\/span><\/a><\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Carcoo3D terms and conditions for B2B clients in Europe. Read our policies on custom 3D printed parts, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":811,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"wpai_generated_summary":"","footnotes":""},"class_list":["post-833","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - CARCOO 3D<\/title>\n<meta name=\"description\" content=\"Carcoo3D terms and conditions for B2B clients in Europe. 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